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Where do we deliver?

Nationwide Delivery

Takes 3 - 5 business days, delivered by our selected third-party courier services.

Johor, Melaka, Negeri Sembilan, Perak, Penang, Kedah, Kelantan, Terengganu, Pahang, Sabah, Sarawak

Klang Valley

Same-day delivery available! Klang Valley deliveries are managed by our very own delivery team.

Kuala Lumpur & Selangor
(Includes: Federal Territory of Kuala Lumpur, Petaling District, Klang District, Gombak District, Hulu Langat District, Sepang District & Kuala Langat District)

How do we ship nationwide?

Our Hello Joy Gifts

Carefully curated with love,
designed to bring maximum joy!

Fully Protected

Styrofoam and bubble wrap to protect the gift
on the inside and outside for ultimate protection!

The External Layer

Plastered with "Fragile", "This Way Up" stickers,
all taped up to ensure it arrives safe and sound!

Who Sends The Gifts?

KL & Selangor

Deliveries

  • Dispatch/Rider
  • Lalamove
  • Grab Express

Things to take note for kl & selangor deliveries!

Delivery Times

Our standard delivery times are between 12pm-6pm from Monday until Sunday, including public holidays.

Delivery Day

Our Joy-Riders will reach out to the recipient prior to their arrival and share their estimated arrival time.

Can't Reach You

In the case where our Joy-Rider is unable to reach out to the recipient, we will return the gift back to our HQ.

Oh noo! We couldn't reach the recipient!

Orders are delivered once. In the case where recipient is unresponsive to our Out-For-Delivery message, we will automatically schedule the next day for delivery.

However, if we have gotten in touch with the recipient but an unsuccessful delivery attempt still occur, there will be an additional charge of RM20 that’ll need to be paid by the sender for a new delivery.

Alternatively, the recipient can choose to pick-up from our partnered store location located on Jalan Yap Kwan Seng, Kuala Lumpur.

Unsuccessful delivery attempts can take place due to recipient not responding upon arrival or has a wait time of above 15 minutes.

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